We often hear debates about whether customers or staff are more important to a business. And many entrepreneurs have chimed in to give their opinions on the matter.
Richard Branson, for instance, famously came down on the side of the staff. The Virgin founder said that by putting staff first they will put customers first, and everyone wins. And there is a lot to be said for taking Richard’s approach to business.
You have to make sure your company is running as well as it can be. And this comes down to how well your staff are working with one another.
You need to put your staff first at all times because it’s the best way of achieving success as a business. These are some of the great things you can do to ensure you value your staff above all else.
Look After Them
First and foremost, you have to make sure you look after your staff. This means keeping their best interests at heart at all times. Make sure they feel protected and valued at all times. Making full use of HR consultancy services is a good way of achieving this.
You also need to understand that they need to feel like you appreciate the work they do. Offer fair and attractive compensation, and always be ready to compliment and encourage them for the job they do.
You’ve got to offer perks as a business owner. These are how you ensure you attract the best possible staff to your company. And that doesn’t just mean attractive salary and bonus. You also need to think about the things that matter to people in daily life.
For instance, you could provide a gym on-site to help your staff get the exercise they need. Then there are things like health insurance and dental plans. These perks go that extra mile to show your employees that they are valuable assets, and you have their best interests at heart.
Break the Mould
Never be afraid to break the mold and try to think outside the box. The entire joy of running your own business is that you can be your own person. Breaking the mold is fun and can set an important precedent.
Try to think outside the box, and come up with new ways of looking after your employees and putting them first. Experiment with work schedules, annual leave and working from home. You might be surprised at the positive results you see from doing this.
Open Your Ears
One of the things a lot of business owners are guilty of these days is ignoring their staff. You need to open your ears, and listen to what your employees have to say, just as you would with your customers.
Listening to what your employees have to say shows them that they matter, and help you make the necessary changes to make their lives better.